Introduction

Purpose

At c4n2 (https://c4n2.com), we value your privacy. To put that into practice, we take reasonable steps toward protecting your privacy and managing your information.

This Privacy Policy describes the information we collect, where it comes from, how it’s used, and how it is stored.

This Privacy Policy also includes information to help you understand how your choices can change the collection and usage of specific data and how you can contact us with questions or concerns.

By using this Website, contacting us, or providing any personal information, you signify your consent to this Privacy Policy, agree to comply with its terms, and consent to our collection and usage of your data as described.

Scope

This Privacy Policy at https://c4n2.com/privacypolicy/ applies only to our website at https://c4n2.com (the “Website”) and to visitors and users of our Website. It does not apply to any information we collect through channels, online or offline, other than this Website, such as phone, email, or mail operations concerning our operations, products, or services, as well as non-Website marketing contacts with you.

For your convenience, this Website may contain links to other websites. This Privacy Policy does not apply to any third-party website or service. You should review the privacy policies of those sites before using them because other websites may not treat information collected online in the same manner as we do. Those privacy policies may include information about how to view, edit, download, or remove information or opt out of certain practices. We are not responsible for those websites’ privacy practices, advertising, products, or content.

Updates and Changes

If we decide to change our Privacy Policy, we will post those changes on this page at https://c4n2.com/privacypolicy/.

If you are concerned about how your personal information is used, please visit our Website often for this and other important announcements and updates.

Problems/Questions

If you have questions or concerns about our Privacy Policy, contact us at https://c4n2.com/contact-us/.

What Information We Collect

This section includes a general description of the type of information we may collect about you. Those who wish to communicate with us but do not wish to provide personally identifiable information through the Website may contact us through the address or phone numbers provided on our Website or through our online chat function.

Information you provide to us.

We collect some information that you provide directly to us through this Website.

We collect the contact information you provide, including:

• Name
• Phone Numbers
• Email Address

We collect the financial information you provide, including:

• Credit/Debit Card Information
• Payment Company

We collect other information you provide, including:

• Contact information for third parties.
• Information about the User’s organization or contacts
• Content of feedback, support, and reviews
• Phone, chats, or emails
• Posts by Users

We do not seek to or intentionally collect other identifying information that you provide directly to us.

We do not seek to or intentionally collect any usage-related information that you provide directly to us.

We do not seek to or intentionally collect sensitive information that you provide directly to us.

Information we collect about you.

Even if you do not submit personal information through the Website, we gather navigational information about where visitors go on the Website and the technical efficiencies of our Website and services (such as time to connect to the Website or download pages). This information allows us to see which areas of our Website are most visited and helps us better understand the user experience. In addition, this data helps us improve the quality of the Website by recognizing and delivering more of the features, areas, and services our visitors prefer.

In gathering information, we may collect personally identifiable and non-personally identifiable information (such as domain type, browser type, and version, service provider and IP address, referring/exit pages, operating system, date/time stamp, and click-stream data).

We may also create and use electronic records to compile statistics about how our visitors collectively interact with our Website by collecting, aggregating, and using information from or about you, such as data about the type of browser and operating system used, which web pages you view, the time and duration or your visits to our Website, the search queries you use on this Website, whether you clicked on any items or links on the Website, whether you have clicked on any links in any emails sent from third parties or us on our behalf, whether you have chosen to opt-out of certain services or information sharing, and whether you have viewed or ordered certain products or services, to improve our products and services.

We may obtain information about you from outside sources. For example, we may obtain commercially available information about you from third parties, such as credit information to prevent fraud, or purchase email lists from third parties for advertising and marketing purposes.

If you access the Website using a device, we may collect the following device data:

• Device Type
• Operating System
• Unique device identifiers
• Device settings
• Geo-location data
• IP addresses
• Browser type
• Browser ID
• Clickstream data
• User workflow progress
• Other (text field)

Cookies

The Website uses a common browser feature known as a cookie, which assigns a unique identification to your computer browser and session. Cookies are typically stored on your computer’s hard drive. They help maintain an everyday user experience by tracking clicks as you go through the pages within our Website and informing the Website that each of your clicks comes from you individually when needed. We may also use cookies to tell us whether you have previously visited the Website. We may also use cookies that can be set by third parties with whom we have entered into agreements that may enable us to obtain analytic information about the use of our Website.

These third-party providers may also place cookies on your computer. Those third-party cookies may enable us to obtain aggregate demographic information and user statistics about you and your preferences from these third-party sources and our knowledge about you.

We may use any of these kinds of cookies:

Essential cookies – used for logins and account management performance cookies – used for analytics, including visitor tracking functionality cookies – used for preferences (time zone and language) and enhanced content targeting/advertising cookies – used by content partners or banner networks

You can choose to disable cookies through your browser options. There are browser settings that will set it not to accept cookies or to notify you if a cookie is sent so you can decide to get it. In addition, there are other browser settings to remove cookies previously set. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers’ respective websites.

Features on the Website may not work correctly if you disable all cookies.

Widgets

A widget is a small application that is embedded in a webpage. Widgets are usually dynamic, not static: they can provide information updates to a webpage, or users can interact with them. Appointment calendars and chat tools are common examples. Most widgets come from third-party companies that provide those services to us. The widgets may share data with their provider as well as with us.

Google ads, analytics, and other services

Google provides several different technologies to our website to serve our users. These services may include cookies, which we’ve described elsewhere in this Privacy Policy. In addition, you may want to review the Google privacy and terms page on Advertising (https://policies.google.com/technologies/ads) to determine what options you may have to control the collection and usage of your information.

Similarly, Google Analytics uses cookies and device identifiers while providing its analytics. This, and other analytics software, tracks website usage (pages, forms, and files) and traffic (referring page, pages visited, and exit page) to help us understand how users use the Website. You may want to review the details on how Google Analytics collects and processes data at “How Google uses data when you use our partners’ sites or apps” (https://www.google.com/policies/privacy/partners/).

We use analytics software to track website usage (pages, forms, and files) and traffic (referring page, pages visited, and exit page) to help us understand how users use the Website.

We use the following analytics tools:

• Google Analytics

Each of these companies has its privacy policy governing its use of data.

We use the following email service providers:

• GoDaddy

Each of these companies has its privacy policy governing its use of data.

We use the following payment services companies:

• PayPal
• Square

Each of these companies has its privacy policy governing its use of data.

How We Use Personal Information

We collect personal information so that we can:

• Operate and improve our Website.
• Operate our business.
• improve our goods and services.
• Communicate with you.
• Ensure compliance with the law.

Operate and Improve our Website.

Here are some examples of what we mean by operate and improve our Website:

• Keep the Website Running
• Personalize your website experience.
• Provide support and respond to questions from users and Website visitors.
• Maintain the security of information and data.
• Address network functioning, engineering, and troubleshooting issues.
• Prevent fraud.
• Process payments.
• Grant access to the Website.
• Register user accounts.
• Attribute content to the right person

Improve our Website

• Improve, personalize, and expand our website.
• Personalize experiences.
• Understand and analyze how you use our website.
• Learn about users’ needs.
• Track traffic patterns and Website usage
• Customize our recommendations and promotions for you.

Operate our Business

Here are some examples of what we mean by operating our business:

• Keep c4n2 running.
• Provide our offerings.
• Comply with legal requirements.
• Fulfill orders and deliveries.
• Recruit team members
• Administer our business and keep proper records.
• Engage in the sale of all or part of our business.

Improve our goods and services

Here are some examples of what we mean by improving our goods and services:

• Develop new products, services, or features.
• Measure, support, and improve our offerings.
• Analyze trends and research to improve our products and services.

Communicate with you

Here are some examples of what we mean by communicating with you directly or through one of our partners:

• Provide customer service.
• Email you, mail you, or contact you in other ways you approve, such as by phone or text
• Provide updates and other information relating to the Website.
• Send you marketing messages.
• Send surveys.
• Launch and operate promotions.
• Suggest products or services of interest.
• Contact you for research or informational purposes.
• Enable online registration and provide customer service concerning registration.
• Email newsletters.

Ensure compliance with the law

• Prevent fraud.
• Investigate atypical usage.
• Investigate claims and legal actions, violations of law or agreements, and compliance with relevant applicable laws and legal processes.
• Comply with the law.
• Prevent fraud and reduce credit risks.
• Cooperate with police and other governmental authorities when subject to judicial or administrative process (such as a subpoena) or as provided by law.
• Respond to civil or criminal investigations, claims, or lawsuits.
• Respond as necessary or appropriate to prevent physical harm or financial loss.
• Protect the rights, property, or safety of visitors to the Website or the public.
• Resolve disputes.

How We Share Personal Information

We do not share your personal information outside the Company except as required by law or as disclosed elsewhere in this Privacy Policy.

Location of Personal Information

We must, of course, store and process your data somewhere.

We store or process your data only in the United States.

How We Secure Information

We believe in providing a safe and secure experience for all online visitors. To that end, we have implemented security measures to protect the information collected from you. In addition, we maintain reasonable physical and electronic safeguards designed to limit unauthorized access to your personally identifiable data and to protect you against the criminal misuse of that information.

While we use these security measures to protect your information, please remember that no data transmitted over the Internet or stored and used for business purposes can ever be completely secure. Security measures are flawed and impenetrable. We cannot guarantee the following:

• that approved people will only view your information
• that information you share will remain private
• that information you share will not become publicly available

You can reduce the chances of these things happening by using a strong password, not re-using passwords, and protecting your devices against viruses and other malware.

Business Transactions

If we sell our assets or merge with another company, or if our company goes out of business, user information used by the industry will be one of our assets that might be transferred to our successor. You consent to that successor’s use of your information, subject to the terms of this Privacy Policy.

Access and Choice

You have choices about the information we collect.

If you want to avoid the ways we’ve said that we might use your personal information, your first and best step is to not submit any of that personal information to us.

Suppose you want to avoid receiving emails we send, including those with information or promotions. Then, you can unsubscribe from those emails by clicking the unsubscribe link, responding with “unsubscribe,” or contacting the “help” email address below.

If you do not want to receive other marketing materials from us or if you do not want us to share your personal information with other entities as described in this Privacy Policy, please send us your name, address, and email address, together with a statement that you want to opt-out from information sharing or receiving materials (or both).

Please use this page to communicate your request:

https://c4n2.com/contact-us/

Or send your information and request to:

14540 Erwin St ph. 9, Van Nuys, California 91401

Children’s Personal Information

This Website is not intended to be used by children under the age of 13. Children under the age of 13 may not use or submit any information to the Website, and their guardians should not permit them to do so. The Company does not seek to or intentionally collect personal information from children under 13. However, if such a child or their guardian alerts us, we will take reasonable steps to delete such information as quickly as possible.

California Privacy Rights

Suppose you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”). In that case, you have certain rights concerning that information. In particular, you have a right to request that we provide you with the following information:

1. The categories and specific pieces of personal information we have collected about you;
2. The categories of sources from which we collect personal information;
3. The purposes for collecting, using, or selling personal information;
4. The categories of third parties with which we share personal information;
5. For companies that disclose personal information for a business purpose, the categories of personal information revealed about you for a business purpose; and
6. For companies that “sell” personal information, the categories of personal information sold about you and the types of third parties to which the personal data was sold, by category or categories of personal information for each third party to which the personal information was sold.

You have the right to request that we disclose to you the personal information we collect, use, or disclose, and information about our data practices:

Please use this page to communicate your request:

https://c4n2.com/contact-us/

Or send your request to:

14540 Erwin St ph. 9, Van Nuys, California 91401

or call

18889624629

Note that we have provided the information described in (2)-(5) in this Privacy Policy as well as the categories for the item (1). This is because we may have collected these types of information in the last 12 months.

Concerning item (6), we do not “sell” personal information as defined by the CCPA. If we sell your personal information as defined by the CCPA, you have a right to opt out of our selling your personal information.

Alternatively, you may use this link, which enables you, or a person authorized by you, to opt out of the sale of your personal information:

You also have a right to request that we delete personal information under certain circumstances, subject to exceptions under the law.

Please use this page to communicate your request:

https://c4n2.com/contact-us/

Or send your request to:

14540 Erwin St ph 9, Van Nuys, California 91401

or call

18889624629

Finally, you have a right not to be discriminated against for exercising rights provided by the CCPA.

Updated: Jan 25, 2023,